FAQ

SHIPPING INFO:

For domestic orders, shipping is added at checkout.

For artwork only: If you are a Seattle local, please email or message Bethany for a local drop off. Hand delivery is preferred for artwork.

INTERNATIONAL COLLECTORS:

Purchasing through the shop is currently only available within the United States. If you are international, email or message Bethany on Instagram to discuss shipping rates. An invoice will be sent to you for the item and shipping costs. Transactions are made through Paypal. Please note: it can take 5 to 8 weeks for your item(s) to arrive.

COMMISSIONS:

Please email info@bethanymarie.co for more details on how this process works. We talk about your vision, budget, the space it’s going in, colors, and timeline.

ALSO: If you see something on @bethanymarieco’s instagram that is not for sale on the website, please email the artist to see if the piece is available to purchase.

WHY ARE ALL SALES FINAL?

All sales are final because due to the nature of the art work pieces, they are susceptible to damage by being handled too much in shipping and the quality can fade in possession of others. By purchasing an original Bethany Marie art piece, you are committing to purchasing a one of a kind art piece. Please take the time to think about your decision as no refunds or exchanges are possible. If you have any more questions about the art piece, please feel free to email info@bethanymarie.co.

Each piece is photographed with good lighting to resemble the most accurate colors.

WHAT HAPPENS IF MY PACKAGE ARRIVES DAMAGED?

In the unlikely event of the product being damaged during shipment, please email info@bethanymarie.co (or message @bethanymarieco on instagram) with photos of the damaged item and a refund or partial refund will be given to you. All packages come with insurance. Bethany Marie is not responsible for lost or stolen packages.

HOW LONG WILL IT TAKE TO RECEIVE MY ARTWORK?

All shipments may take 3 to 5 business days for it to be sent out. Shipments in the United States can take 1 to 2 weeks to arrive. International can take 5 to 8 weeks to arrive. Tracking codes are always available for each purchase and will get sent through email.

HOW DO I CARE FOR MY ARTWORK?

Please make sure you are taking care of the original art piece you are purchasing. They are delicate pieces, and I HIGHLY recommend framing them in the appropriate size frame for best presentation and care.

If it’s a canvas texture piece, please do not touch the artwork. Too much handling can cause damage.

We appreciate your business and support!